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Privacy Policy
This Privacy Policy aims to inform you about how we collect, use, and safeguard your personal information when you use our website (cookhamrun.co.uk), e-commerce platform and the payment provider Stripe. By using our website, you consent to the practices described in this policy.
Last updated: 30.12.2024
1. Information We Collect
1.1 Personal Information: When you use our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number when you create an account, place an order, or subscribe to our newsletter.
1.2 Payment Information: For processing payments, we use the Stripe payment gateway. Your payment details, such as credit card information, are securely processed by Stripe. We do not store your payment information on our servers.
2. How We Use Your Information
2.1 Order Processing: We use the information you provide to process and fulfill your orders, including shipping and communication related to your purchases.
2.2 Communication: We may use your contact information to send you order updates, newsletters, promotions, and important notifications related to our services.
2.3 Payment Processing: Your payment information is securely processed by Stripe for the purpose of completing your transactions. We do not have access to your complete payment information.
2.4 Website Improvement: We analyse website usage data to enhance our website's performance, user experience, and offerings.
3. Information Sharing
We do not sell, trade, or share your personal information with third parties, except for essential services related to order processing and website operations, such as Stripe for payment processing and shipping carriers for order delivery.
4. Data Security
We take data security seriously. We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and gather usage data for analysis. You can manage your cookie preferences through your browser settings.
6. Your Choices
You can review, update, or delete your account information by logging into your account or contacting us. You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of those websites.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us here.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. The updated policy will be posted on our website.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Thank you for visiting cookhamrun.co.uk. Your privacy is important to us, and we are committed to protecting your personal information.
Need to know more?
If you have any questions or need further clarification about our website, services, products, or any other aspect, we are here to help! Please feel free to ask us anything, and we'll be more than happy to assist you
