Terms & Conditions

Welcome to our online platform for purchasing event tickets for the Cookham 5K and 10K Run. Your purchase and use of event tickets are subject to the following detailed terms and conditions. Please review these terms carefully before proceeding with your ticket purchase.

Last updated: 30.12.2024

1. Ticket Purchase and Confirmation

1.1. Ticket Availability: Event tickets for the Cookham Run 5K and 10K Run are available exclusively through our platform.
1.2. Confirmation Email: Upon successful purchase, an email confirmation containing detailed event information will be sent to the email address provided during the transaction.

2. Event Details

2.1. Date and Time: The Cookham 5K and 10K Run is scheduled to be held on Sunday 19th May 2024 and will begin at the designated times of 10.30am (10K) and 10.30am (5K). Please ensure the accuracy of this information before purchasing tickets.
2.2. Location: The event will take place in Cookham, United Kingdom. Please familiarise yourself with the event location before the event day.

3. Entry Validity and Usage

3.1. Non-Transferability: Event tickets are non-transferable and strictly non-refundable.

3.2. Identification: Each ticket is valid solely for the individual whose name is explicitly listed on the ticket. Identification matching the ticket holder's name may be required for entry.

4. Participant Responsibility and Health Requirements:

4.1. Health Evaluation: By purchasing a ticket, you affirm that you are in good health and physically capable of participating in the chosen event distance (5K or 10K).
4.2. Personal Responsibility: Participation in the Cookham 5K and 10K Run is undertaken at your own risk. Prior consultation with a medical professional is recommended if you have any underlying health concerns.

5. Event Modifications and Cancellation

5.1. Alterations: The event's timing, format, or location may be subject to change due to unforeseen circumstances, including inclement weather or safety concerns. You will be informed promptly of any changes.

5.2. Cancellation and Refunds: If the event is canceled due to factors beyond our control, you may be eligible for a refund of the ticket price, excluding any processing fees.

6. Code of Conduct and Behavior

6.1. Respectful Interaction: All participants are expected to adhere to a code of conduct that requires respectful behaviour towards fellow participants, event staff, volunteers, and the local community.

6.2. Disqualification: Any violation of this code of conduct, including harassment, cheating, or disruptive behavior, may result in immediate disqualification from the event.

7. Photography and Media Release

7.1. Consent to Capture: Participation in the Cookham 5K and 10K Run grants us the right to photograph, film, record, and use your likeness in promotional materials and media coverage without any compensation.

8. Acknowledgement of Risk and Liability

8.1. Assumption of Risks: Participation in the event involves inherent risks, including the potential for physical injury. We are not liable for any injuries, accidents, or losses sustained during the event.

8.2. Personal Belongings: You are responsible for the security and care of your personal belongings during the event. We are not responsible for any loss or damage.

9. Data Privacy and Security

9.1. Data Handling: Personal information collected during the ticket purchase process will be managed in accordance with our Privacy Policy.

10. Jurisdiction

10.1. Legal Framework: These terms and conditions are subject to the laws of the United Kingdom. Any disputes arising will be subject to the jurisdiction of the UK courts.

11. Payment Processing

11.1. Payments Processed by Stripe: Payments for event tickets are processed securely by Stripe. Your payment information is encrypted and handled in accordance with Stripe's privacy and security policies.

12. Contact Information

12.1. Customer Support: For any enquiries or concerns related to your event tickets or these terms and conditions, please contact our customer support team here.

13. Subject to Change

13.1. These terms and conditions are subject to change: Any modifications will be communicated through our platform and email notifications.

By purchasing tickets for the Cookham Run 5K and 10K through our platform, you acknowledge that you have thoroughly reviewed, understood, and agreed to comply with these comprehensive terms and conditions. Your participation in the event signifies your acceptance of these terms.

Need to know more?

If you have any questions, concerns, or require further clarification about the Cookham Run 5K and 10K event or the terms and conditions outlined above, our dedicated customer support team is ready to assist you.